Front-End Developer Engineer (3 Positions)

iGourd is hiring Front-End Developer Engineers to design and lead the company's Vue + Electron-based front-end architecture, ensuring scalable, high-performance web and desktop applications while mentoring teams on best practices.

Department: Technology  
Location: Kampala, Uganda  
Number of Positions: 3

Detailed Role Overview

This role is pivotal in shaping iGourd's user-facing technology stack, focusing on creating seamless, cross-platform experiences. As a Front-End Developer Engineer, you'll architect solutions that integrate modern tools like Vue 3 and Electron, optimizing for speed and maintainability to support iGourd's custom software offerings for Ugandan businesses.

Main Duties and Responsibilities:

• Designing and improving the front-end architecture
• Be in charge of the company's entire front-end architecture design and set up a front-end technology system that is easy to maintain and works well.
• In charge of designing and building the Vue + Electron technology stack, as well as making front-end development standards and component solutions.
• Create and put into action a multi-terminal unified architectural solution for both web and desktop clients.
• Writing core code and making it run faster
• Build the main functional modules and solve the most important technological problems.
• Improve load speed and user experience by optimizing front-end performance, build efficiency, and package volume.
• Help with packaging, automated updates, security policies, and making sure Electron apps work on different platforms.
• Help the team with technical issues and set standards
• Help team members write high-quality code and review code.
• Make technical documents, component libraries, scaffolding, and engineering templates to help your team's research and development work go more smoothly.
• Encourage the front-end technology stack to be updated all the time and new technologies to be used.
• Working together across departments and integrating systems
• Work closely with the back-end, UI/UX, and product teams to make sure that the architecture design satisfies business needs and can grow.
• Help with the general design of the system architecture and the formulation of the API standard.

Qualifications, Skills, and Experience

• A bachelor's degree in software engineering, computer science, or a related subject.
• More than 2 years of experience as an architecture or technology leader and at least 4 years of experience as a front-end developer.
• Masters increased value
• Skills in technology
• Good at Vue 3, Vue-Router, Pinia, and other front-end support tools.
• Know the basics of Electron and Quasar architecture and have worked in developing and packaging desktop applications.
• Know how to use Node.js, TypeScript, Vite, and the Webpack packaging toolchain.
• Know the basics of Electron, namely Cross Process Communication (IPC), the Main Process and Render Process Mechanism, and the Security Sandbox Mechanism.
• Know how to optimize front-end performance, do engineering work, set up automated builds, and use continuous integration (CI/CD).
• Learn about common system resource calls and cross-platform development calls, like filesystems, system menus, clipboards, notifications, and so on.
• It's a plus if you have worked on big front-end projects or designed desktop client applications.
• Capabilities that work together
• Has great talents in systems design, problem analysis, and problem solutions.
• Is good at talking to people, working together, and keeping records.
• We are still really interested in new technology and making things better for users.
• Worked with apps that work on more than one platform (Windows, macOS, and Linux).
• Know how to do interactive development using Electron and Java or Electron and C.
• Has worked with DevOps, automatic updates, plug-in systems, or multi-instance designs.
• Have worked on or led an open source project.

Sales People (5 Positions)

iGourd is hiring Sales People to drive client acquisition, manage relationships, and exceed targets by promoting tailored software solutions in Uganda's competitive market.

Department: Sales  
Number of Positions: 5

Detailed Role Overview

In this sales-focused role at iGourd, you'll be at the forefront of promoting custom software solutions, leveraging market insights to build lasting client partnerships and contribute to the company's growth in Uganda's tech ecosystem.

Qualifications, Skills, and Experience for SALES

• A bachelor's degree in business administration, marketing, or a related subject is preferred.
• Knowledge of sales and marketing, including managing client relationships and keeping up with market developments
• Good communication, negotiation, and presentation skills
• The ability to look at data and come up with useful insights
• The ability to solve problems, stay organized, and manage your time well
• Experience with CRM applications and other sales-related software
• Proven sales expertise with a history of reaching or surpassing sales goals
• The ability to work well with a varied team and collaborate with others

Accountant (1 Position)

iGourd is hiring an Accountant to ensure financial accuracy, compliance with URA regulations, and insightful reporting to support sustainable business operations.

Department: Finance and Accounting  
Number of Positions: 1

Detailed Role Overview

The Accountant position is essential for maintaining iGourd's financial health, handling day-to-day accounting, tax compliance, and providing data-driven insights to aid in strategic decision-making within the fast-growing software sector.

Main Duties and Responsibilities:

• Keeps accounting information accurate by recording, checking, combining, and entering transactions.
• Gathers and analyzes account information to prepare and record entries for assets, liabilities, revenue, and expenses.
• Keeps subsidiary accounts up to date and in balance by checking, assigning, publishing, and reconciling transactions and fixing any problems that come up.
• Gathers information and makes balance sheets, profit and loss statements, and other statements to give a quick overview of the company's finances.
• Taking care of the company's URA duties and filings, like filing returns, VAT, and PAYE
• Taking care of petty cash, recording petty cash transactions, and reconciling transactions
• Prepares and records entries for assets, liabilities, revenue, and expenses by gathering and evaluating account information.
• Making and sending in monthly reports such bank reconciliation, reports on debtors and creditors, and more
• Collects information and makes a balance to give an overview of the financial situation
• Any other tasks that your Supervisor may give you.

Skills, Experience, and Qualifications:

• A bachelor's degree in accounting, finance, or business administration from a school that is known for it.
• 2 years of experience working in a hectic setting
• Experience with computerized ledger systems and advanced understanding of Excel
• Strong analytical and problem-solving skills
• Ability to work well in a team

Customer Relations Officer (1 Position)

iGourd is hiring a Customer Relations Officer to enhance client satisfaction, manage feedback, and foster loyalty through exceptional support and data-informed improvements.

Department: Sales  
Number of Positions: 1

Detailed Role Overview

As a Customer Relations Officer, you'll play a key role in iGourd's client-centric approach, ensuring software solutions deliver value by addressing needs, analyzing trends, and collaborating across teams to refine user experiences in Uganda's digital landscape.

Main Duties and Responsibilities:

• Build and keep good relationships with current clients.
• Respond to client questions quickly, efficiently, and satisfactorily.
• Find ways to make the customer experience better and give feedback to the right teams and departments.
• Look at customer data to find patterns and insights, and then use this information to improve how you manage your relationships with customers.
• Work with other departments, such marketing, sales, logistics, and product development, to improve the current customer experience path.
• Handle client questions, concerns, and interactions across a number of channels, such as email, phone, and social media.
• Help with customer retention efforts that work, like personalized marketing campaigns and loyalty programs.
• · Keep an eye on what customers say and find ways to make our products and services better.
• Keep up with the latest trends in your field and the best ways to use CRM so that our processes and procedures are as good as they can be.

Qualifications, Skills, and Experience:

• A bachelor's degree in a related subject, such as marketing, business administration, communication, or customer relationship management;
• 2+ years of experience working with customers.
• A history of successfully coming up with and putting into action plans for dealing with customers.
• Good at solving problems and managing time.
• The ability to persuade others and get along with people so that you can work well with internal teams like marketing and product development and use customer input to shape the company's plans and actions.
• A customer-focused approach to deal with tough client circumstances.
• Knowledge of CRM software and soft skills including patience, flexibility, and empathy.