Associate - Information Technology

Full Time 1 hour ago
Employment Information

About the Company

Majid Al Futtaim Holding LLC is a family-owned business that was founded in 1992 and is based in Dubai, UAE It is known for being the first company to build integrated retail, real estate, and leisure developments across the Middle East, North Africa, and Central Asia Majid Al Futtaim Properties, Majid Al Futtaim Retail, and Majid Al Futtaim Ventures are the three main business areas of the company.

They own and run more than 30 shopping malls, 90 hypermarkets, 120 supermarkets, and 318 movie theaters in 15 countries Majid Al Futtaim is known for being innovative It built the world's first sail-through supermarket and has been a major force in changing cityscapes with projects like Mall of the Emirates and Tilal Al Ghaf.

 The organization encourages a work environment that values honesty, dependability, communication, teamwork, and putting the customer first It provides job openings in several areas, such as software development and operations Majid Al Futtaim is dedicated to corporate social responsibility through projects including making renewable energy, supporting community welfare programs, and encouraging sustainable development Go to www.majidalfuttaim.com for additional details

Job Summary

Majid Al Futtaim is looking for an IT Associate that is proactive and knows a lot about technology to help with the retail IT infrastructure in Uganda. This job makes ensuring that all of the in-store and back-office systems work well, such as the POS, inventory tools, and linked retail technology This helps create a smooth and customer-focused shopping experience

Responsibilities, Roles, and Duties

  • Retail System Support: Keep POS terminals, barcode scanners, printers, payment systems, and other in-store gear in good working order and fix any problems that come up so that everyday operations go well
  • Software Configuration & Support: Help set up, update, and support retail software systems like CRM, ERP, e-commerce platforms, and inventory management systems
  • Technical Help: Give retail and office staff first-level IT support, fixing problems with hardware, software, and networking quickly and professionally
  • Network and Infrastructure Maintenance: Keep an eye on and fix the store's network connections, such as Wi-Fi, servers, and backup systems, to lower the possibility of downtime
  • Managing devices and hardware: Set up and take care of laptops, tablets, handheld scanners, and digital signs in stores
  • Security Compliance: Follow IT security rules to keep customer data, transaction records, and firm systems safe from cyber attacks and breaches
  • System Integration: Help combine physical inventory systems with digital platforms so that stock can be tracked in real time and with precision
  • Technology Implementation: Help with the rollout of new technologies in retail, like self-checkout systems, mobile apps, cloud-based solutions, and other novel ideas

Qualifications, Education, and Skills

RequirementDetails
EducationA bachelor's degree in information technology or a related topic

Other Qualifications and Skills : 
At least two years of experience in IT support or infrastructure 
Experience using URA in real life You must have EFRIS support 
Good at figuring out problems and analyzing things 
Good at writing and talking to people 
Ability to handle stress in a busy retail setting

How to Apply

People who are interested might CLICK THE APPLY BUTTON BELOW TO APPLY [APPLY BUTTON] 

Skills
IT Troubleshooting
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