Description

As Ntake Bakery expands its presence across East Africa, we are looking for dedicated and detail-oriented individuals to join our CCTV Department as Assistant CCTV Camera Operators at our Mbarara Branch.

 If you are a proactive professional passionate about surveillance, security monitoring, and operational excellence, this is an opportunity to contribute to the success of a respected regional brand

Key Responsibilities

Operate and Manage CCTV Equipment

• Handle and adjust multiple camera systems to ensure comprehensive coverage of designated areas
• Verify continuous recording and functionality of playback features
• Address minor technical issues and escalate complex problems to IT or security system providers

Monitor Live Video Feeds

• Observe multiple screens diligently to identify unusual or suspicious activities
• Respond promptly to emergencies such as theft, vandalism, fire risks, or accidents
• Escalate issues to supervisors or security teams immediately

Conduct Comprehensive Surveillance

• Ensure coverage of critical areas including production lines, storage zones, cash handling points, parking, and entry/exit gates
• Detect blind spots and suggest camera repositioning or additional installations
• Maintain constant alertness during shifts, including nights and holidays

Report Suspicious Activities

• Document and log details of unusual or criminal incidents
• Prepare accurate and timely written reports supported by video evidence
• Communicate findings clearly to management and security teams

Coordinate with Security Personnel and Authorities

• Provide real-time updates to on-site security during incidents
• Share archived CCTV footage with law enforcement when required
• Support internal investigations, HR disciplinary processes, and legal proceedings with reliable video records

Ensure Safe Storage and Retrieval of CCTV Footage

• Organize and archive video files systematically for easy retrieval
• Restrict access to footage to authorized personnel only
• Prevent data loss, tampering, or unauthorized copying of recordings

Maintain a Secure and Organized Control Room

• Restrict control room access to authorized monitoring staff
• Keep equipment, logs, and reports organized and updated
• Adhere strictly to monitoring protocols and security procedures

Assist in Reviewing and Analyzing Footage

• Support investigations by identifying key moments or individuals in recordings
• Compile and summarize relevant video clips for management or auditors
• Identify trends, risks, or recurring incidents to support preventive measures

Contribute to the Organization’s Overall Security Strategy

• Recommend enhancements to surveillance coverage and technology upgrades
• Participate in security briefings and share insights from daily monitoring
• Support risk management and crime-prevention initiatives

Perform Routine Checks and Maintenance

• Regularly test cameras, monitors, and recording systems
• Report technical issues to IT teams or service providers promptly
• Ensure all systems are updated and operational to avoid downtime

Qualifications and Requirements

Working Conditions

• Work Environment: Based in a secure control room at the Mbarara Branch, with access strictly limited to authorized staff
• Work Hours: May include day, night, weekend, and public holiday shifts on a rotational basis to ensure 24/7 surveillance coverage
• Nature of Work: Requires long hours of sitting while monitoring multiple screens, maintaining a high level of concentration and alertness
• Stress Levels: May involve working under pressure during emergencies, incidents, or security alerts
• Physical Requirements: Must have good vision (with or without corrective lenses) and the ability to focus for extended periods
• Confidentiality: Handling of sensitive information and video evidence requires strict adherence to confidentiality and data protection policies
• Collaboration: Frequent coordination with security personnel, IT teams, management, and law enforcement authorities
• Technical Environment: Regular use of CCTV systems, monitoring software, communication devices, and recording equipment

How to Apply

Interested candidates are invited to submit their applications, including a detailed CV, cover letter, and academic documents as a single document, by 10th October 2025 

Applications can be sent via email to hr@ntakegroup.com or delivered directly to the Ntake Bakery Head Office in Kampala Only complete applications submitted by the deadline will be considered

Equal Opportunity Employer

Ntake Bakery & Company Ltd is committed to diversity and inclusion and is an equal opportunity employer We encourage all qualified candidates, regardless of background, to apply

Our Slogan

Ntake Bakery & Company Ltd: Pioneering Quality, Innovation, and Sustainability Across East Africa – “Your Family Choice