Job Summary:

Kanzu Code is a top software development firm looking for Customer Support & Experience Personnel to help customers through several channels, including direct service, technical support, and relationship management.

About the Group:

Kanzu Code is a top software development company that focuses on creating new digital solutions that change the way businesses work. 

The company is known for making custom, user-friendly software and has a great reputation for making online and mobile apps that can grow with the business. It also boasts a fun, collaborative work environment.

Roles, Duties, and Responsibilities

• Onboarding and training customers
• Helping customers and solving problems
• Managing customer relationships
• Proactively engaging customers
• Analyzing data and tracking performance
• Improving processes and documenting them
• Help customers through a variety of channels
• Provide technical and administrative support to merchants
• Make sure customers have good experiences and are happy

Qualifications, Education, and Skills

• Strong communication and problem-solving abilities
• Excellent organizational skills to handle several requests at once
• Ability to reach response deadlines every time
• A basic comprehension of words related to money and technology
• Ability to utilize and fix simple software tools or programs
• A promise to give customers good experiences
• A customer-focused attitude and an eye for detail
• Ability to learn and technical skills

How to Apply

Please send your CV to hr@kanzucode.com.

Apply Now

Due date: October 22, 2025