Are you pleasant and like making guests feel at home

We need a Front Office Attendant to join our busy team at our well-known hotel in Masaka

• Welcome guests with a smile and make sure the check-in and check-out procedure goes smoothly
• Take care of room reservations over the phone by email or in person
• Give correct information on hotel services and things to do in the area
• Keep the front desk area neat and clean
• Professionally deal with guest concerns and questions
• Work with cleaning and other departments to make sure guests are happy
• Keep accurate records of payments and reservations

• Experience working at the front desk or in customer service (hospitality industry ideal)
• Great in talking to people and getting along with them
• Ability to keep things organized and do more than one thing at once
• You should know how to use a computer (knowing how to use hotel booking systems is a plus)
• A good attitude and a professional look
• You must be fluent in English and knowing the local languages is a plus

Candidates who are interested and meet the requirements should send their applications via email tosupport@rcsconsult.netby October 12 2025