Key Responsibilities
- It is your responsibility to oversee and manage the WHMCS billing system which encompasses client accounts billing payment gateways and automation operations
- With the help of WHMCS you will be able to monitor and reconcile transactions manage invoices that are past due and generate financial reports
- WHMCS modules for hosting domains SSL and servers should be configured and troubleshooted before any issues arise
- In order to guarantee a seamless integration of billing with server and hosting operations it is necessary to coordinate with the technical team
- Professionally respond to billing inquiries from clients through the use of tickets or emails
- By conducting an audit of the billing processes it is possible to uncover any discrepancies fraud threats or technical misconfigurations
- Ensuring that the system documentation is maintained and suggesting enhancements to enhance billing efficiency and accuracy
Capabilities and Qualifications
- Experience that has been demonstrated in dealing with WHMCS including billing automation and module setup
- A comprehensive understanding of web hosting domains cPanel/DirectAdmin and the fundamentals of server administration
- Individuals that are familiar with payment gateways such as PayPal Stripe Mobile Money and others
- A strong ability to analyze and administer information technology
- Capable of conducting organizing tasks with meticulous attention to detail
- High-level proficiency in both written and spoken English communication abilities
What We Provide
- There are performance incentives in addition to a competitive compensation
- I have the opportunity to collaborate with a global provider of cloud solutions and hosting services
- The expansion and specialization of web hosting billing and information technology operations
- A work atmosphere that emphasizes collaboration and is powered by technology
Application Instructions
Please send your curriculum vitae together with a brief cover letter to the email address contact@hostlika.com
It is recommended that you utilize the subject line: WHMCS Billing & Administration Officer – Hostlika The evaluation of applications is conducted on a continuous basis