Job Summary:

The Banking Assistant will help customers with their banking needs, such as processing deposits, transfers, and payments, while making sure that they get great service and follow company rules.

Main Duties and Responsibilities:

Help customers with deposits, transfers, and payments
Help with bank operations and administrative tasks as needed
Make sure accounts are opened on time and with the right paperwork
Make requests for checkbooks and scan signature cards
Process remittances to India, inbound and outward TTs, and RTGS transfers
Keep track of associated registers and statements
Answer client questions about their balances
Help with the clearing process at the entry level
Balance important accounts like INR, SUNCR, and SUNDEP
Encourage customers to buy and use more than one bank product or service
Help customers with their questions and forward them to the right department
Keep and manage bank records in a safe and organized way
Build customer loyalty by providing professional and quick service
Make sure you follow KYC/AML rules and regulations
If there are no other tellers, be a teller when needed
Do any other tasks that management gives you

Qualifications and Experience:

A bachelor's degree in a business-related discipline from a well-known institution
At least two years of relevant work experience in the Operations Department of a bank or other financial institution
Very good computer skills
Ability to do well in a busy workplace

Important Skills:

Behavioral:

Strong ability to organize and do several things at once
High ethics and professionalism
Good at working with others
Strong emotional intelligence
Potential to be a leader

Technical:

A good understanding of how banks work and how businesses work

More Information:

Physical demand: long periods of sitting
Preferred age: under 40 (although management may look at applicants outside of this range)
Must be willing to work at any Bank of India (U) Ltd. branch
The appointment is subject to academic verification, reference checks, and a background report

How to Apply:

Please bring your application and CV to the HR Department at the Bank of India (U) Ltd. Head Office, Plot 37 Jinja Road (next to the National Water Offices) in Kampala. Or send an email to

boiul.uganda@bankofindia.co.in