About the Organisation

Britam is a leading diversified financial services group in Eastern and Southern Africa, providing innovative insurance, asset management, and financial solutions to protect futures. Operating in seven countries—Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique, and Malawi—Britam is renowned for customer-focused products and market adaptability.

The company fosters a vibrant, inclusive culture with professional development, innovation, and teamwork. Guided by integrity, customer focus, innovation, and collaboration, Britam supports community initiatives in education, health, and sustainability. For more details, visit www.britam.com.

Job Summary

The Business Development Manager will build a successful Life Insurance portfolio for Retail and Corporate Business in Uganda, leveraging distribution channels to maximize revenue and market share. The role involves managing relationships with banks, brokers, financial advisors, unit managers, ADCs, partner outlets, and regional service managers.

Roles, Duties, and Responsibilities

Develop and execute a business development plan to increase market awareness and share
Focus on customer acquisition and brand awareness to establish a strong presence
Plan and implement sales strategies and action plans for growth
Lead product portfolio strategy, ensuring a profitable and balanced mix of life insurance products
Use sales incentives to acquire new customers and retain existing ones
Conduct market research to understand customer needs, industry trends, and regulatory changes
Monitor product development, sales, and marketing costs for profitability and sustainability
Collaborate with actuarial, underwriting, and operations teams to develop customer-centric products
Ensure seamless, competitive customer experiences across all life insurance products
Update product information and training materials to align with the company’s value proposition
Identify innovative product ideas to expand and differentiate the portfolio
Monitor regulatory changes and ensure compliance with industry standards
Build and maintain relationships with brokers and banks for profitable partnerships
Hire, train, and retain a high-performing team of Financial Advisors
Lead, coach, and manage sales and distribution teams to meet targets
Collaborate with underwriting and actuarial departments for optimal pricing, product mix, and margins
Represent the company professionally with clients, partners, and regulators
Manage client portfolios to retain policyholders and generate revenue
Operate within the approved Delegated Authority Matrix
Perform other tasks as required

Qualifications, Education, and Skills

Bachelor’s degree in a business-related field; Master’s degree is an advantage
Professional insurance qualification (ACII, CII, DIU) or equivalent, or actively pursuing one
Minimum 8 years of relevant experience, with at least 5 years in a managerial capacity, preferably in financial services
Deep knowledge of the insurance industry
Key Skills:
- Results-driven with a track record of meeting or exceeding targets
- Dynamic, flexible, energetic, and highly motivated
- Strong stakeholder management and relationship-building skills
- Experience with digital marketing is an advantage
- Excellent communication, presentation, and persuasion skills across all levels