About the Organisation

Educate!, founded in 2009 as a pilot initiative in Uganda, is a nonprofit dedicated to empowering African youth with skills for today’s economy through hands-on learning, mentoring, and leadership development. Operating in Uganda, Rwanda, and Kenya, Educate! integrates entrepreneurship and workforce readiness into secondary school curricula, impacting thousands of schools and millions of students.

Recognized by the World Bank and World Economic Forum, the organisation fosters a collaborative, goal-oriented culture with flexible work hours and robust professional growth opportunities. For more details, visit www.experienceeducate.org.

Job Summary

The E!BA Field Operations Coordinator at Educate! will ensure smooth field operations by managing youth transportation, venue and vendor coordination, partnerships, and logistics for boot camps and programs. The role involves supervising Field Operations Officers, ensuring timely delivery of resources, and collaborating with multiple teams to maintain high-quality program execution.

Roles, Duties, and Responsibilities

Coordination of Youth Transport (20%)

Collaborate with Performance Metrics to verify youth attendance for travel reimbursement
Ensure accurate, up-to-date payment information for youth, facilitating swift processing
Address and document transportation concerns, resolving issues promptly
Work with Finance to maintain accurate youth payment sheets and disburse funds on time
Communicate transportation reimbursement processes and updates to staff and youth
Resolve transit issues on the ground to ensure smooth operations
Maintain detailed records of youth transportation, including payments and issues
Monitor and manage transportation costs with the Field Operations Manager, optimizing Cost Per Youth (CPY)
Ensure compliance with transport safety protocols for youth safety
Update and improve transportation plans with the Field Operations Manager

Venue Sourcing and Vendor Management (20%)

Update and share minimum venue standards with the leadership team
Identify suitable venues for boot camps across operational districts
Coordinate with Admin to secure meal vendors for programs
Lead orientation for meal vendors to align expectations and standards
Ensure vendors deliver quality meals on time during boot camps
Document and address issues raised by venue managers or vendors
Verify compliance with food safety and sanitation standards
Maintain records of venue and vendor performance, costs, and capacity
Conduct post-bootcamp debriefings to gather feedback and improve partnerships
Ensure timely payments to venues and vendors with Admin and Finance
Support Field Operations Officer in submitting venue quotes for approval
Finalize venue agreements with Admin on time
Oversee meal sign-in/out processes and ensure accurate documentation
Develop and manage a comprehensive student meal plan for boot camps

Managing Partnerships (20%)

Develop a partnership strategy to support seamless program execution
Plan and execute district launches with the Field Operations Manager
Build relationships with District Education Officers, Resident District Commissioners, and local officials
Align venue management with boot camp goals for smooth operations
Engage community leaders and youth representatives to foster local support
Collaborate with external organizations to enhance program support
Maintain regular stakeholder communication to address issues and align expectations
Conduct post-program feedback sessions to strengthen partnerships
Document partnership activities for transparency and accountability
Identify new partnership opportunities aligned with Educate!’s mission

Coordinating Field Logistics and Materials (40%)

Ensure timely delivery of boot camp materials with the Field Operations Officer
Maintain an updated materials tracker with Admin and Program Management, ensuring timely PRF submissions
Resolve material discrepancies in the field with Admin and Field Operations Officer
Verify material balances post-bootcamp and ensure safe return to the office
Coordinate with Finance for timely payments to logistics contractors and vendors
Process field team requests promptly to support program continuity
Assess and update material needs with other departments
Monitor material usage to prevent shortages or excess during boot camps
Manage logistics for material transport and storage, ensuring safety and condition
Establish clear communication channels between office and field teams for material tracking

Qualifications, Education, and Skills

Bachelor’s degree in Education, Business Administration, Social Sciences, Entrepreneurship, or a related field
3-5 years of professional experience in development work, startups, or social enterprises, in fast-paced environments leading diverse teams
At least 3 years of leadership experience, including team management, budget oversight, and program reporting
Strong organizational skills and proficiency in tools like Google Workspace and spreadsheets for planning and tracking
Alignment with Educate!’s five cultural tenets (see Educate!’s culture deck)