About the Organisation

KCB Bank Uganda is a leading financial institution dedicated to helping individuals, businesses, and communities achieve their financial goals through innovative banking solutions. Renowned for its outstanding reputation and commitment to customer service, KCB Bank Uganda contributes to Uganda’s economic growth by ensuring financial inclusion. 

Job Summary

The Manager Client Coverage at KCB Bank Uganda will acquire new corporate clients and manage existing relationships to align with the bank’s growth objectives.

This role involves serving as the primary point of contact for clients, delivering exceptional customer care, and collaborating with product development teams to tailor sales techniques to evolving customer needs. The position requires a focus on expanding deposit liabilities and profitability while conducting market research to enhance the bank’s market share.

Roles, Duties, and Responsibilities

• Acquire new corporate clients and manage existing relationships to achieve the bank’s growth and profitability objectives
• Improve client retention by providing a single point of contact and superior customer service
• Collaborate with the Product Development Team to develop and enhance sales techniques tailored to evolving customer needs
• Expand and diversify deposit liabilities through client retention, acquisition, and reactivation
• Conduct market research and competitive analysis to identify trends and opportunities for increasing market share
• Recommend viable and profitable risk assets to boost the business office’s profitability
• Develop products to meet corporate client needs and engage executives to drive the bank’s business
• Initiate and support recovery actions for non-performing credit facilities
• Provide overall guidance to Corporate Relationship Managers and establish a high-performing workforce through performance management, motivation, coaching, and training

Qualifications, Education, and Skills

• Bachelor’s degree in Business Administration, Economics, or a related field
• Master’s degree in the above fields and/or partial or complete professional certifications in accounting/finance (ACCA/CPA or equivalent) is an advantage
• At least 8 years of sales experience as a corporate relationship manager
• Extensive experience in people management and/or commercial roles in the consumer products industry
• Strong relationship management and influencing skills
• Proven success in a high-demand sales organization
• Experience leading a medium-sized team
• Demonstrated history of driving sales results
• Inspirational leadership and coaching skills
• High financial and P&L literacy, with strong planning and project management abilities
• Skills in performance management, change management, selling, solution-finding, training, and development

How to Apply

Please log in to our recruitment portal and send your application with a comprehensive CV if you can clearly demonstrate that you meet the above requirements.

Apply Now

Only shortlisted candidates will be contacted. Persons with disabilities who meet the requirements are encouraged to apply.

Deadline: 3 November 2025