Role Summary

We are looking for a competent Service Center Manager to lead our consumer appliance repair department The successful candidate will oversee technical teams, ensure quality repairs, and drive operational efficiency

Duties, Roles and Responsibilities

• Oversee technical teams to ensure quality repairs
• Manage service center operations and workflows
• Ensure customer satisfaction through timely and effective repairs
• Monitor performance metrics and implement improvements
• Coordinate training for technical staff
• Maintain inventory of spare parts and tools
• Ensure compliance with safety and quality standards
• Prepare reports on service center performance

Qualifications, Education and Competencies

How to Apply

Send your application letter to jobs2026@applianceworld.co.ug 

Additional Context

Appliance World Ltd, as the official LG distributor in Uganda, is committed to delivering high-quality service to its customers.

 The Service Center Manager will lead the consumer appliance repair department, ensuring efficient operations and customer satisfaction This role requires strong leadership to manage technical teams and oversee repair processes in a fast-paced environment.

 Candidates will have the opportunity to develop expertise in service center management, technical operations, and customer service, contributing to the company’s reputation for quality The position is ideal for a professional with a passion for technical operations and a commitment to excellence By ensuring high-quality repairs and operational efficiency, the Service Center Manager will help Appliance World Ltd maintain its market leadership.

 This role offers a platform for career growth in technical management, with potential to take on more strategic roles within the company or the broader consumer electronics industry.

 The Service Center Manager will work closely with technical teams and customers, making this an exciting opportunity for those eager to lead in a dynamic service-oriented environment