Team Leader, Vendor Management & Recoveries

Full Time7 hours ago
Employment Information

About the Company

Stanbic Bank is one of Uganda's biggest and most trusted banks. It is known for offering a wide range of banking products and services that are tailored to the needs of people, businesses, and corporations.

Stanbic Bank is part of the Standard Bank organization, which is Africa's largest banking organization by assets. This gives Stanbic Bank a strong financial base and access to a wide range of resources and experience.

The bank provides a range of services, such as personal banking, business banking, corporate and investment banking, and wealth management.

Stanbic Bank offers personal banking services such savings and checking accounts, loans, mortgages, and credit cards to help people manage their money well.

The bank offers tailored services to businesses, such as business accounts, trade finance, and cash management, all designed to help small and medium-sized businesses (SMEs) and large firms expand and run more efficiently.

Stanbic Bank is also a leader in digital banking innovation. They have innovative online and mobile banking systems that make it easy, safe, and quick for consumers to access their accounts and financial services.

This dedication to technology makes it possible for clients to handle their money whenever and wherever they want, which improves their overall banking experience.

The bank is very dedicated to corporate social responsibility and takes part in projects that help Uganda's education, health, and economy grow.

The bank shows its commitment to making a difference by investing in the future of Ugandan society through programs like the Stanbic National Schools Championship and community development projects.

Stanbic Bank's solid reputation for reliability, customer service excellence, and financial stability makes it a valued partner for individuals and businesses alike.

Stanbic Bank is a prominent player in Uganda's financial industry and a driver of economic growth because it focuses on innovation, community involvement, and long-term prosperity.

What the Job Is

Team Leader, Vendor Management, and Recoveries is the job title.

Stanbic Bank is the organization.

Place of Duty: Kampala, Uganda

Roles, Duties, and Responsibilities

  • Lead and manage vendors to provide a full outsourced and legal collection service by making sure that Recoveries are maximized on accounts that have been written off by using the right collection methods and following the agreed-upon collection operation strategies. This includes setting up and keeping an eye on legal procedures and making sure that all legal requirements are met.
  • The Vendor Management Program (VMP) makes ensuring that vendors like attorneys, repossession agencies, debt collections agencies, liquidators, trustees, auctioneers, valuators, and customers follow the rules laid out in the Service Level Agreements (SLA's).
  • The Vendor Engagement Model (VEM) is used carefully to keep outsourced tasks from taking too long and costing too much by making sure that the Rules of the relevant Courts and the terms and conditions of the Service Level Agreements (SLA's) are always followed.
  • Check that the agreed-upon performance outputs are being made and sent out by comparing actuals to defined targets and reports that give management and other stakeholders the Portfolio insights they need.
  • Help manage the Recoveries Budget by keeping an eye on accounts and provisions every month to make sure they stay within budget.
  • Set up and keep an eye on defined rules, procedures, and processes to control the repossession and disposal operations. Also, make sure that any security that may be attributed is realized.
  • Set up the right ways to talk to the Head Office Credit Capabilities Deployment team (CART) so that you can work together to meet business needs on a regular basis.
  • Regular reports and feedback conversations on the performance of the Recoveries Portfolio, including the net provisions raised and recoveries on bad debts, should be used to manage internal stakeholders.
  • Make sure that the right steps are taken to keep accounts up to date and turn them around quickly, and that all accounts are given the right amount of attention.

Qualifications, Skills, and Education

First degree from a school that is known

3 to 4 years of experience in banking or financial organizations dealing with legal and collections issues.

Knowledge, expertise, and good judgment in coming up with ways to rehabilitate through different collection methods or by starting legal action.

Four or more years of experience working in the collections department of a law firm or comparable organization/credit risk environment, plus three years of experience managing a collections department.

3–4 years of expertise in understanding how to analyze credit risk in order to figure out the best course of action for unsecured and secured loan products.

Managing and regulating the operational parts, like outsourcing, engagement models, output metrics, and expenses, when it comes to outside vendors like attorneys, debt collection agencies, tracers, auctioneers, and liquidators.

More Information

Skills in Technology:

  • Teaching and coaching
  • Managing Hard Calls
  • Planning your finances
  • Collections for the Law
  • Following the law
  • Management of performance
  • Recoveries

Skills in Behavior:

  • Looking Over Things
  • Empowering Individuals
  • Looking at Information
  • Coming up with ideas
  • Talking to People
  • Understanding Data
  • Deciding What to Do
  • Meeting Deadlines
  • Going after goals
  • Getting rid of conflict

How to Apply

We welcome any candidates who want to work at Standard Bank, one of Africa's leading banking groups, in the position mentioned above to apply online by clicking the link below.

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© 2025 Stanbic Bank Uganda Limited

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