Java House is a top coffee and casual dining brand in East Africa Its objective is to offer an amazing dining experience with great food, world-class coffee, and friendly service Java House started as a single coffee shop in Nairobi in 1999 Now, it is a well-known name with several branches in Kenya, Uganda, and Rwanda It is known for setting high standards in the region's food and drink business.

 The organization is known for its lively, welcoming work environment that puts employee growth, innovation, and customer service first It also offers a variety of career options with training and flexible work hours Java House has a flexible business model that combines African hospitality with worldwide service standards It is always coming up with new ways to improve its food, service, and digital platforms to get customers more involved

Job Summary / Purpose

Make sure that all customers get great service when they purchase food in person, over the phone, or through delivery Make ensuring that sales, cost control, guest happiness, and hygiene/service quality goals are satisfied

Qualifications, Education, and Skills

Necessary Requirements

• Being able to speak English clearly
• The ability to go at P&L statements
• Can handle money and run a point-of-sale system

Important Skills

• Must be able to coordinate skills and show good core beliefs and ethics
• Must be self-motivated, focused on results, able to speak clearly, and take the initiative
• Must be able to make quick and smart choices
• Have a good understanding of customer service and how to manage people
• Know how to use MS Suite on a computer