Branch Supervisor

Full Time4 hours ago
Employment Information

Java House is the best coffee and casual dining brand in East Africa. Its goal is to give customers an amazing dining experience with great food, world-class coffee, and friendly service.

Started as a single coffee shop in Nairobi in 1999, Java House is now a well-known name with branches in Kenya, Uganda, and Rwanda. It is known for setting high standards in the region's food and drink business.

  • Lively, inclusive culture focused on growth, innovation, and customer delight
  • Training programs & flexible hours for professional development
  • 80+ locations with a scalable model blending African hospitality and global standards
  • Core values: Quality, Integrity, Teamwork, Customer Happiness
  • CSR focus: Supporting local farmers, sustainability, youth employment & skills training

Visit www.javahouseafrica.com for more.

Role Overview

The Branch Supervisor will be in charge of the daily operations of a Java House branch. They will make sure that customer service, team performance, and operational efficiency are all top-notch.

This job needs a hands-on leader who can keep high standards, manage people, and protect the Java House brand experience.

Qualifications, Education & Skills

Education: Degree or Diploma in Food & Beverage Service or related field from a recognized institution.

Experience: 2+ years in front-of-house, assistant manager, or management trainee roles in food & beverage or service industry.

Technical Skills:

  • Proficient in MS Suite
  • Experience with P&L oversight
  • Cash management & POS system expertise

Soft Skills:

  • Clear English communication
  • Self-motivated, goal-oriented, proactive
  • Strong people coordination & ethical leadership
  • Quick, smart decision-making under pressure

How to Apply

Deadline:Monday, November 17, 2025

Email your CV and cover letter to:

Only shortlisted candidates will be contacted.

Ready to Lead with Passion?

Join Java House and deliver exceptional hospitality every day.

Apply Before November 17, 2025

Skills
Quality Assurance
Apply Now
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