About the Organisation

Founded in 1927 by J. Willard and Alice Marriott, Marriott International is a global hospitality leader operating over 8,000 properties across 139 countries. Renowned for its luxury and midscale hotel brands, Marriott enhances travel through exceptional service, sustainable practices, and innovation. Recognized by Fortune as one of the "World’s Most Admired Companies," the company fosters a diverse, inclusive work environment with robust training, competitive benefits, and global career opportunities. Through its "Serve 360" CSR platform, Marriott supports human rights, community development, and environmental sustainability. For more details, visit www.marriott.com.

Job Summary

The Food Services Supervisor (Pre-Opening) will lead a team to deliver exceptional guest service during the setup of a new Marriott property in Kampala. The role involves overseeing operations, ensuring compliance with safety and quality standards, and supporting staff training and development for a successful hotel launch.

Roles, Duties, and Responsibilities

• Foster teamwork to deliver outstanding guest service and meet customer needs
• Monitor staff grooming and attire, addressing any discrepancies
• Perform opening and closing duties, including preparing materials, cleaning, and securing facilities
• Maintain clean, organized storage areas using FIFO (First In, First Out) principles
• Conduct scheduled inventories, stock checks, and order necessary supplies
• Inspect dining areas to ensure adequate seating, quality service, and guest safety
• Complete work orders for repairs and maintenance
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching staff
• Serve as a role model and point of contact for the Guarantee of Fair Treatment/Open Door Policy
• Adhere to company safety and security policies, report incidents, and complete safety training
• Maintain a professional appearance, protect proprietary information, and safeguard company assets
• Greet guests, anticipate their needs, assist individuals with disabilities, and express genuine gratitude
• Communicate clearly and professionally, fostering positive working relationships
• Ensure adherence to quality standards and propose innovations for efficiency, productivity, and safety
• Review information in various formats and inspect tools, equipment, or machines for defects
• Perform physical tasks, including standing or walking for entire shifts, lifting up to 50 pounds, and navigating stairs or tight spaces
• Execute additional tasks as assigned by the supervisor

Qualifications, Education, and Skills

• High school diploma or G.E.D. equivalent
• At least 2 years of related work experience in hospitality or food services
• Minimum 1 year of supervisory experience
• No license or certification required
• Key Skills:
  • Strong leadership and team management abilities
  • Attention to detail and commitment to quality standards
  • Excellent communication and interpersonal skills
  • Physical stamina for extended standing, walking, and lifting
  • Ability to multitask and handle high-pressure environments

How to Apply

Interested candidates should apply online by 9 November 2025 via the Marriott International careers portal. Click the button below to submit your application.

Apply Now

Only shortlisted candidates will be contacted.

Deadline: 9 November 2025