About the Organisation

Marriott International is a globally renowned hospitality company committed to enhancing the travel experience through exceptional service, sustainable practices, and innovation-driven operations. With a mission to connect people through meaningful travel, Marriott is recognized for its luxury and midscale hotel brands that deliver consistent quality across the globe, earning accolades such as Fortune’s “World’s Most Admired Companies.”

The company fosters a diverse, inclusive, and growth-oriented work culture, offering employees robust training, competitive benefits, and international mobility. Job opportunities span across hotel operations, corporate functions, and remote roles, accommodating various professional aspirations. Founded in 1927 as a root beer stand by J. Willard and Alice Marriott, the company evolved into a global hospitality leader through strategic acquisitions and brand expansions, including the landmark merger with Starwood Hotels. For more information, visit www.marriott.com.

Job Summary

The Hotel Driver at Marriott International in Kampala is responsible for providing safe and professional transportation services to guests, ensuring a high-quality experience in line with Marriott’s standards. The role involves driving, maintaining, and inspecting hotel vehicles, documenting trips, and adhering to safety and company policies while delivering exceptional guest service.

Duties, Roles, and Responsibilities

Transport guests to/from assigned destinations using property vehicle
Document all trips prior to the start of and at the conclusion of each trip
Park vehicle in designated location when not in use
Inspect property vehicles for damage and cleanliness
Check tire pressure and fluid levels for property vehicle, and refuel as necessary
Notify appropriate personnel of any vehicle maintenance needs
Document all vehicle incidents (i.e., damages, accidents) and provide reports of incidents to manager/supervisor
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation
Speak with others using clear and professional language; exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email)
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards
Read and visually verify information in a variety of formats (e.g., small print)
Visually inspect tools, equipment, or machines (e.g., to identify defects)
Move at a speed required to respond to work situations (e.g., run, walk, jog)
Stand, sit, or walk for an extended period of time or for an entire work shift
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills
Perform other reasonable job duties as requested by Supervisors