Job Responsibilities

Communicates with clients Relationship Managers Credit Finance and Reconciliation teams about issues like suspense accounts tax returns tax invoices and insurance policies
Addresses customer questions and assists sales managers with tracking or initiating deals in CAMs for personal clients
Ensures VAT Output and Input accounts align issues monthly E-Invoices on URA Portal for each customer and sends to clients and RMs
Ensures Finacle sends VAT tax bills for each client CIF
Serves as main contact for VAF Reconciliations teams in finance and operations
Verifies submitted entries for accuracy during posting and checks dispatched files for process accuracy
Checks monthly VAF agreement interest rates against approved rates for discrepancies
Obtains insurance plans from clients RMs or customers and monitors expired policies
Handles VAF inquiries and walk in clients
Promotes process simplification by suggesting best practices and addressing poor practices

Requirements

Category	Details
Education	First degree in Business Commerce or similar field
Experience	At least two years of experience with reconciliation suspense accounts
Knowledge	Basic understanding of operations and procedures Familiarity with basic accounting rules and methods Experience in operations and processing environment

Skills

Category	Details
Technical Skills	Managing knowledge Quality checking Supporting Quality Management System Managing stakeholders Checking cash Analyzing data Accounting for money Managing information
Behavioral Skills	Articulating information Checking details Documenting facts Embracing change Building relationships Adhering to rules Communicating effectively Managing tasks Meeting deadlines Teamwork Maintaining standards

Fraud Notice

Hiring processes follow local laws and regulations Standard Bank never requests money or payments during hiring Report fraud to +27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Contact Information

General inquiries Contact Standard Bank
Press and media contacts Available
Investor relations contacts Available
Report misconduct Contact Standard Bank

Standard Bank is a licensed financial services provider under the Financial Advisory and Intermediary Services Act and a registered credit provider under the National Credit Act registration number NCRCP15