MTN Uganda is looking for an Administrator – Billing to work with tools and procedures to stop or lessen any possible loss of revenue from MTN Uganda's postpaid customers To help the Billing Supervisor run bills in time and correctly and then send out customer bills

Supervisor of Billing

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• Help the Billing Supervisor check bills to find and fix any mistakes so that all Post-Paid Customers are billed correctly
• Use a set sample to find report and follow up on bill mistakes so that the IT department can fix them
• To do mid-month (mock) bill checks on time to make sure that any big mistakes are found reported to IT and remedied before the end of the month
• To quickly settle and give comments on client billing problems questions and complaints
• Help MTN with its overall customer management and quality goals by regularly visiting important accounts and calling them to check on the quality of their bills
• To keep track of and update customers' billing address information in the billing system so that all clients have a correct billing address (both physical and electronic)
• Take care of returned invoices (bounced or undelivered) make sure they are delivered again and work with credit controllers when bills are not delivered because the bill receiver's email is inactive or has changed
• Daily weekly and monthly reports that are on time and correct to keep an eye on performance

• Three years of experience in a business and service-oriented company
• Knowledge of developments in the telecommunications or service industries that are moving toward digitalizing billing solutions and invoicing goods
• Knowledge of advanced Excel and data analysis

• Strong work ethic and the ability to work with little or no supervision
• Pay attention to quality be adaptable and be able to handle tension
• Can work alone and with others
• A sense of urgency is needed to reach goals objectives and deadlines
• Being good with computers
• Using MySQL and pivot to analyze data
• Advanced Excel knowledge

MTN Uganda is one of the best telecommunications companies in the country

 They are dedicated to providing new ideas and great customer service The Administrator – Billing job helps MTN's finances by making sure that billing is done correctly Candidates need to be able to analyze data well and be proactive when it comes to fixing problems in a fast-paced environment