Job Summary:

Platinum Credit (U) Ltd is looking for a Collections Supervisor for Civil Servants Loans Product to oversee the process of recovering loans, keep collections running well, and make sure that civil servant loans get great customer service in all upcountry locations.

About the Group:

Platinum Credit (U) Ltd is a modern bank that wants to give people and businesses access to credit solutions that work for them. 

The company is known for its cutting-edge financial solutions and strong reputation for trust and dependability. 

It also promotes financial inclusion across Uganda by creating a lively work environment that encourages teamwork, learning, and work-life balance.

Roles, Duties, and Responsibilities

• Use the delinquency escalation process on accounts that are behind on payments.
• Process loans on payroll and make sure all the paperwork is in order.
• Get and send in monthly deduction schedules for reconciliation.
• Find and follow up on accounts that aren't paying.
• Handle accounts that need to be reissued and claims for accounts that have died.
• Check active accounts by hand using physical timetables to keep an eye on them.
• Keep an eye on loans that aren't being paid back and look into why they aren't being paid back.
• Put employer input into the system so it may be reported and analyzed.
• Keep up the good work with collections and meet departmental goals.
• Make sure that insurance claims for deceased accounts are filed on time.

Qualifications, education, and skills

• Degree in a related profession
• Good computer skills
• Strong math and analytical skills
• Good communication and interpersonal skills
• Good attention to detail and problem-solving skills
• Understanding the rules and procedures for recovering loans

How to Apply

Send your application, full CV, and references to: The Human Resource Manager of Platinum Credit (U) Ltd may be reached at careers@platinumcredit.co.ug.

Apply Now

Due date: October 17, 2025