About the Organisation

DFCU Bank is one of the leading banks in Uganda, committed to improving lives and businesses through innovative financial solutions that promote economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, DFCU Bank has evolved into a full-fledged commercial bank, with a significant milestone in acquiring Crane Bank in 2017.

The bank has won numerous industry awards for outstanding customer service, financial performance, and cutting-edge digital banking.

DFCU Bank serves individuals, SMEs, and large corporations with a strong presence throughout Uganda via branches, ATMs, and digital services.

The organization fosters a vibrant and inclusive work environment guided by values of integrity, customer focus, innovation, teamwork, and excellence. Employees benefit from professional growth, career advancement, and competitive benefits. DFCU Bank is dedicated to corporate social responsibility, supporting financial literacy, women empowerment, environmental sustainability, and youth entrepreneurship. For more information, visit www.dfcugroup.com.

Job Summary

DFCU Bank is seeking a detail-oriented and analytically skilled Financial Crime Officer to join its Financial Crime Management team.

This critical role involves conducting thorough investigations into suspected financial crimes and fraud, assessing fraud risks, and implementing proactive measures to detect, prevent, and mitigate financial crime across all bank operations. The position plays a vital role in protecting the bank from financial losses due to fraud and ensuring compliance with local and international regulations.

Duties, Roles, and Responsibilities

Conduct comprehensive investigations into suspected financial crimes or fraud involving deception, concealment, or breach of trust
Gather and analyze evidence for internal disciplinary actions and potential legal proceedings
Prepare detailed reports and summaries of investigations for internal use and escalation to senior management
Implement proactive measures such as account restrictions, deposit holds, transaction monitoring, and clustering of suspicious activities to prevent and mitigate risks
Collaborate with law enforcement and external agencies during investigations
Analyze root causes of fraud incidents and contribute to ongoing fraud prevention measures
Monitor emerging fraud trends and report them to management for proactive action
Review and flag accounts for signs of identity theft, falsified information, or collusion
Issue timely fraud alerts to relevant departments
Build and maintain strong internal relationships to enhance fraud prevention efforts
Assist in creating robust internal controls to minimize financial crime risks
Develop training programs to raise awareness of responsibilities, particularly in reporting and whistleblowing
Produce reliable financial crime and fraud loss statistics to support decision-making
Conduct periodic fraud risk assessments and "deep dives" into high-risk areas to develop targeted risk mitigation strategies
Collaborate across departments to implement fraud prevention plans and share lessons learned
Explore and recommend new methods or tools to improve fraud detection and prevention
Assist in recovering losses resulting from financial crime

Qualifications, Education, and Competencies

Bachelor’s degree in Business, Finance, Accounting, Law, or a related discipline
Certification as a Certified Fraud Examiner (CFE) or similar professional credential is required
At least three years of experience in fraud investigations, internal audits, or financial crime-related roles
Extensive knowledge of banking operations, products, risks, and internal controls
Understanding of local and international financial crime and anti-fraud compliance regulations
Proficiency in Microsoft Word and Excel
Strong analytical, investigative, and reporting skills
Excellent communication and interpersonal skills
Ability to conduct interviews and handle confidential information with discretion
High integrity, maturity, and confidentiality in handling sensitive investigations
Ability to manage stress, particularly from litigation or customer complaints
Independent thinking and decision-making ability, even in difficult or unpopular situations
Strong attention to detail and accountability for actions
Willingness to take initiative and collaborate across departments
Adaptability to evolving organizational needs and risk landscapes