About the Organisation

DFCU Bank, established in 1964 as the Development Finance Company of Uganda, is one of Uganda’s leading commercial banks, dedicated to improving lives and businesses through innovative financial solutions that promote economic growth and financial inclusion. A significant milestone was its acquisition of Crane Bank in 2017, solidifying its market position.

The bank has earned numerous industry awards for exceptional customer service, strong financial performance, and cutting-edge digital banking.

DFCU Bank fosters a dynamic and inclusive work environment, valuing integrity, customer focus, innovation, teamwork, and excellence. With a widespread network of branches, ATMs, and digital banking services across Uganda, the bank continues to invest in technology to enhance efficiency. Committed to corporate social responsibility, DFCU Bank supports financial literacy, women’s empowerment, environmental conservation, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, DFCU Bank remains a trusted partner for individuals, SMEs, and large corporations. Visit www.dfcugroup.com for more details.

Job Summary

DFCU Bank is seeking a dynamic and results-oriented Manager - Asset Finance to join its Vehicle & Asset Finance team. The role involves driving the growth, quality, and profitability of the bank’s vehicle and asset finance portfolio, promoting asset finance solutions, and managing client relationships across Corporate & Institutional Banking and Retail segments. Reporting to the Senior Manager - Vehicle & Asset Finance, the successful candidate will play a pivotal role in enhancing customer satisfaction and portfolio performance.

Roles, Duties, and Responsibilities

Drive growth and profitability of the asset financing portfolio across all business segments
Build and maintain strong client relationships to enhance satisfaction, increase service uptake, and reduce complaints and turnover
Monitor and improve portfolio quality by eliminating bad accounts, reducing loan amounts, and managing provisions
Serve as the primary point of contact for all asset finance activities, collaborating with internal stakeholders and relationship managers
Work with the marketing team to plan and execute annual asset finance initiatives
Regularly review and enhance asset finance procedures, policies, and customer service performance
Conduct client visits and courtesy calls, providing advice to optimize portfolio performance
Analyze client data to identify opportunities for upselling or cross-selling asset finance products
Manage and expand the asset finance sales funnel for all customer types
Stay updated on new products, regulatory changes, and trends in the asset finance market
Propose tailored financial solutions based on customer needs and data insights
Support marketing campaigns and sales initiatives to drive product adoption
Build and maintain strong relationships with dealerships and strategic partners
Attend compliance and portfolio review meetings to address non-performing loan accounts related to vehicle and asset finance
Prepare regular reports on portfolio performance and track business development activities
Lead training sessions for internal teams (business, credit, risk, marketing) to enhance understanding and management of asset finance solutions

Qualifications, Education, and Skills

Education

Bachelor’s degree in Business, Finance, Economics, or a related field
Professional qualification in banking or finance is an added advantage

Experience

At least 3 years of experience in asset financing or a similar financial service role

Skills

Strong relationship management and customer service skills
Proficiency in compliance, risk management, and credit analysis
Ability to read and interpret financial statements (e.g., P&L, balance sheets)
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
Excellent communication, presentation, and negotiation skills
Strong analytical and problem-solving abilities
Proven ability to work independently with minimal supervision and under pressure
Deep knowledge of banking products and the vehicle and asset financing market
Professional, well-groomed, self-motivated, and results-oriented

How to Apply

Interested and qualified candidates should apply online at careers.dfcugroup.com. To start your application, click on "Career Opportunities." For the best experience, use Google Chrome when applying.

For inquiries, contact careers@dfcugroup.com.