About DFCU Bank

DFCU Bank, founded in 1964, has evolved from a development finance institution into a leading commercial bank following the 2017 acquisition of Crane Bank. Known for digital innovation, customer excellence, and financial inclusion, dfcu empowers individuals, SMEs, and corporates through a nationwide network of branches, ATMs, and digital platforms. The bank invests in financial literacy, women’s empowerment, youth entrepreneurship, and sustainability. Headquartered at 26 Kyadondo Road, Kampala, dfcu drives economic transformation with integrity, innovation, and teamwork.

Role Overview

The Head, Ecosystems and Partnerships leads dfcu’s inorganic growth strategy. You will own the vision, strategy, solution design, implementation, and commercial outcomes of priority ecosystems. This role combines thought leadership, strategic partnerships, product development, and go-to-market execution. You will challenge the status quo, influence leadership, and drive transformation in a fast-paced, innovative environment.

Key Responsibilities

Ecosystems Strategy and Commercialization

• Develop and implement ecosystem strategy aligned with dfcu’s purpose and revenue goals
• Own investment cases for new and existing ecosystem expansions
• Define short-term and long-term commercial plans using technology and digitization
• Prioritize outcomes, align stakeholders, and mobilize resources for value delivery

Solutions Delivery and Management

• Act as the voice of the customer within ecosystems
• Guide solution development based on customer needs and market feedback
• Oversee project teams with PMO and third-party partners
• Establish governance for processes, risk, partner onboarding, and SLAs
• Monitor partner performance and ensure customer retention

Strategic Partnerships and Stakeholder Engagement

• Identify, negotiate, and onboard high-growth third-party partners
• Build relationships with regulators, industry bodies, and internal teams
• Foster collaboration across dfcu Group for holistic client solutions

Qualifications and Experience

• Education: Bachelor’s in Business, Finance, Economics, or Computer Science. MBA preferred
• Experience: 10+ years in:
  • Business strategy and planning
  • Digital product management and development
  • Sales enablement and demand generation
  • Scaling new business models
• Skills:
  • Strategic and critical thinking
  • Product commercialization and go-to-market
  • UX-centered design and API product knowledge
  • Financial acumen and operational diligence
  • Influencing leadership and driving accountability
• Mindset: Self-starter, intellectually curious, thrives in ambiguity

How to Apply

Email your application to:

vacanciesbank@dfcugroup.com

Subject Line (Recommended):Head Eco-Systems & Partnerships Application

Apply Now via Email

Only shortlisted candidates will be contacted.

Deadline: 12 November 2025