About Mogo Uganda

Mogo Uganda, part of Eleving Group, is a leading asset finance company offering boda boda, car logbook, and smartphone loans. With over 2,300 professionals across three continents, we empower mobility and financial inclusion. We promote innovation (e.g., electric motorcycles with Zembo), sustainability, and a startup mindset within a corporate structure. Visit www.mogo.co.ug.

Job Purpose

As an IT Assistant, you will maintain digital infrastructure, provide timely technical support, and ensure seamless operations across departments. This role offers hands-on learning in a fast-moving fintech environment.

Key Responsibilities

• Provide first-line IT support to staff and resolve technical issues promptly
• Install, configure, and maintain computer hardware, software, and peripherals
• Monitor system performance and troubleshoot network connectivity problems
• Assist in managing user accounts, permissions, and access controls
• Support deployment and updates of internal applications and systems
• Maintain accurate IT asset inventory and documentation
• Collaborate with senior IT team on projects and system improvements
• Ensure data backup procedures are followed and systems are secure
• Train users on basic software and hardware usage

Qualifications and Requirements

• Bachelor’s Degree in Information Technology, Computer Science, or related field
• Recent graduates are encouraged to apply (fresher role)
• Basic knowledge of Windows OS, MS Office, and networking fundamentals
• Familiarity with troubleshooting hardware and software issues
• Strong problem-solving skills and eagerness to learn
• Excellent communication and customer service attitude
• Ability to work in a team and adapt to a dynamic environment

How to Apply

Email your up-to-date CV to:

careers@mogo.co.ug

Subject Line:IT Assistant

Apply Now via Email

Only shortlisted candidates will be contacted.

Deadline: 15 November 2025