About the Organisation

Ruko Establishments Limited is a Ugandan company dedicated to improving lives through innovative dairy solutions, high-quality products, exceptional customer service, and environmentally friendly practices that benefit communities and the environment. Committed to producing premium dairy products that nourish families in Uganda and beyond, Ruko has expanded its distribution network to include partnerships in Tanzania, Kenya, Rwanda, and South Sudan.

 The company upholds values of integrity, teamwork, and efficiency, supported by corporate social responsibility programs that enhance community welfare. For more information, visit rukomilk.com.

Job Summary

The Sales and Marketing Assistant at Ruko Establishments Milk Factory supports product distribution, client engagement, marketing promotions, and field sales. The role involves delivering dairy products, maintaining customer relationships, and ensuring product visibility in assigned areas, combining sales, marketing, and driving responsibilities.

Roles, Duties, and Responsibilities

• Assist the Sales and Marketing Supervisor in executing daily field sales and marketing plans
• Visit retailers, distributors, and customers to market and promote company products
• Take and confirm customer orders, ensure timely deliveries, and collect payments when required
• Monitor stock levels at customer sites and report low inventory or rising demand
• Load and unload products and promotional materials safely and accurately
• Drive company vehicles to deliver dairy products and marketing materials to clients and distribution sites
• Verify product quantities, delivery documents, and invoices before departure and upon arrival
• Ensure safe and hygienic transport to maintain product quality
• Plan efficient delivery routes to meet schedules in assigned areas
• Build and maintain strong relationships with customers, retailers, and distributors
• Address customer queries professionally and escalate complex issues to the supervisor
• Collect customer feedback on product quality, pricing, and service to enhance satisfaction
• Support customer retention and loyalty initiatives
• Participate in trade shows, field marketing, and activations to boost product visibility
• Assist in setting up marketing displays, distributing samples, and promoting product benefits
• Ensure sales points have appropriate promotional materials (posters, banners, signs)
• Report the effectiveness and impact of promotional strategies to the supervisor
• Conduct pre- and post-trip vehicle checks and report safety or mechanical issues
• Maintain delivery vehicle cleanliness and hygiene, especially for dairy products
• Ensure vehicles are fueled, roadworthy, and serviced as needed
• Adhere to workplace driving policies and road safety regulations
• Maintain accurate records of deliveries, sales, customer visits, and mileage
• Submit daily activity and delivery reports to the Sales and Marketing Supervisor
• Track and report fuel consumption, delivery schedules, and product returns
• Assist with inventory tracking and territory mapping as needed
• Comply with company policies on product handling, safety, and driving
• Follow safety, hygiene, and defensive driving protocols during field operations
• Protect company property and goods during transport and field activities

Qualifications, Education, and Competencies

• Diploma or certificate in Marketing, Business Administration, Commerce, Logistics, or a related field (preferred)
• Valid driving license (CM and CH classes)
• Valid driving certificate from a recognized driving school (preferred)
• Defensive Driving Certificate and short courses in sales or customer service (preferred)
• 1–2 years of experience in sales, marketing, or distribution in the FMCG industry, ideally in dairy

How to Apply

Interested candidates meeting the above criteria should apply by clicking the link below and clearly stating the position applied for. Applications must include:

• A cover letter
• An updated CV
• Copies of relevant professional and academic certifications

All documents should be compiled into one (1) PDF file before submission.

Address to: The Human Resource Manager, Ruko Establishments Limited

Apply Now

Shortlisting will be done on an ongoing basis. The earlier you apply, the better your chances of consideration. Only shortlisted candidates will be contacted.

Deadline: 7 November 2025