Front Office Manager

Full Time 3 weeks ago
Employment Information

Main Duties and Responsibilities

TaskDescription
Office Management and AdministrationMake sure that clients, vendors, and guests feel welcome and professional in the office. Take care of incoming calls, emails, and questions, and send them to the right departments. Take care of the office's supplies, equipment, and building upkeep. Keep an organized filing system for client records, invoices, and other paperwork.
Relationships with Clients and StakeholdersBe the first person high-profile clients, distributors, and partners talk to. Deal with consumer complaints or issues in a professional way and, if required, pass them on to someone else. Plan and organize client meetings, tastings, and events so that everything goes smoothly. Keep good ties with important customers and suppliers.
Operational SupportWork with the sales and logistics departments to help with processing orders, sending out invoices, and keeping track of inventories. Set up appointments for salespeople and executives. Write reports about what happens in the front office, what customers say, and problems with the business.
Team LeadershipTeach and guide front office staff on corporate rules, how to treat customers well, and information that is relevant to the industry. Give team members feedback and do performance reviews.

Skills, Experience, and Qualifications

RequirementDescription
EducationA bachelor's degree in an area linked to marketing, business administration, leisure and hospitality, or something similar.
ExperienceAt least three years of proven experience in sales and marketing, preferably in the food, beverage, or FMCG industry.
Skills & CompetenciesGood at leading and managing teams. The ability to build and keep relationships with important people, such as merchants, distributors, and other partners. Great talents in talking, negotiating, and giving presentations. Knowledge of CRM software, social media, and digital marketing. Willingness to travel for sales meetings, conferences, and other events. Able to lead and mentor a team that does well. The ability to look at sales patterns and marketing indicators to find ways to improve performance. Knowledgeable about how to negotiate contracts and negotiations with clients and partners. Ability to come up with new ideas for campaigns and ways to promote them.

How to Apply

If you're interested, please:

Apply via: Bondrich Careers Portal  
Date of Posting: August 3, 2025
Deadline: August 31, 2025

Send your CV as an attachment to careers@bondrichadvisorygroup.com. Please quote the name of the job title in the subject line.

Note: Applications will be reviewed as they come in, and only shortlisted candidates will be notified. Bondrich Advisory Group Ltd is an equal-opportunity company that values diversity and inclusion in the workplace.

Apply Now

More Information

The Work Environment: This job needs someone who is flexible and can handle both administrative and client-facing tasks. The job offers chances for professional progress in a fast-paced consulting organization.

Career Growth: You could move up to a senior management position dependent on how well you do. Getting to know important clientele and industry events.

Contact & Resources

For questions: Visit the official Bondrich Advisory Group Ltd careers portal.

Note: For more information, contact the Bondrich Advisory Group Ltd HR department via the official careers portal.

Job location
Front Office Manager
Bondrich Advisory Group
Front Office Manager
1 Vacancy - Full Time
Kampala, Central, Uganda
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