About the Organisation

Q-Sourcing Limited is a leading provider of comprehensive staffing solutions, workforce management, and consulting services, serving industries such as energy, telecommunications, logistics, manufacturing, and agriculture. Known for its personalized approach, Q-Sourcing leverages innovative HR practices and cutting-edge technology to enhance organizational efficiency. The company is committed to excellence in recruitment, training, payroll administration, and compliance, helping clients achieve their strategic goals. For more information, visit www.q-sourcing.com.

Job Summary

The Human Resource Officer at Q-Sourcing Limited will support all HR processes for a manufacturing client in Mbarara, including recruitment, training, payroll, performance management, and HR reporting. This role ensures smooth people operations, policy compliance, and a positive employee experience, aligning with best practices and organizational goals.

Roles, Duties, and Responsibilities

Talent and Performance Management

Coordinate and monitor performance management processes with HR Business Partners (HRBPs)
Assist line managers with performance reviews, ensuring adherence to corporate policies
Monitor and report on performance trends and improvements

Learning and Development

Plan and organize workshops, training programs, and skill-enhancing activities
Manage training logistics and ensure timely execution of development initiatives

Employee Relations and Compliance

Advise line managers on handling grievances, discipline, and conflicts
Maintain confidentiality and ensure compliance with Ugandan labor laws and internal HR policies
Participate in disciplinary processes and monitor employee relations

Recruitment and Onboarding

Collaborate with HRBPs and external agencies to identify staffing needs
Manage interview logistics, job offers, and onboarding processes
Ensure accurate preparation and issuance of contracts, offer letters, and tools of trade

HR Administration and Record-Keeping

Maintain and update accurate employee records and HR databases
Manage probation periods, contract extensions, and employee exits
Prepare key HR documents, including transfer letters, confirmations, and resignation letters

Payroll Accuracy

Coordinate with department heads to consolidate monthly payroll data
Verify payroll changes and ensure complete documentation before submission to Finance

HR Data Management and Reporting

Coordinate timely, accurate, and actionable monthly HR reports
Conduct regular data audits to enhance report quality and process efficiency
Train the HR team on data management systems and reporting protocols

Health, Safety, and Compliance

Collaborate with the Safety Department to support Occupational Safety and Health (OSHA) initiatives
Ensure compliance with company and regulatory safety standards

Employee Experience

Support initiatives to enhance employee engagement and satisfaction
Assist with staff surveys and ensure feedback is actioned

Stakeholder Management

Maintain strong relationships with internal departments, external service providers, and outsourced HR partners
Liaise with pension administrators, insurance providers, and medical service partners

Qualifications, Education, and Competencies

Bachelor’s degree in Human Resource Management, Business Administration, or a related field
2–3 years of relevant HR experience in a dynamic business environment
Membership in a recognized HR body, such as the Human Resource Managers’ Association of Uganda (HRMAU), is an advantage
Strong understanding of Ugandan labor laws and the Employment Act
Proven expertise in HR functions, including recruitment, payroll, training, and employee relations
Proficiency in MS Office and HR Information Systems (HRIS)
Excellent communication and interpersonal skills
High integrity and ability to maintain confidentiality
Strong organizational and time-management skills
Critical thinking and problem-solving abilities
Attention to detail and accuracy in reporting
Collaborative, adaptable, and proactive approach